Last Updated: January 2026

De99 Terms & Conditions – Everything You Need to Know Before You Play

Please read these Terms & Conditions carefully before creating an account or using de99's services. This document forms a transparent agreement between you and de99.

12 Categories
Fully in English
Transparent & Fair
18+ Only
Key Policies at a Glance

A plain-language guide to the key points in de99's Terms & Conditions.

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Strict Age Limit

The minimum age to register on de99 is 18. No financial transactions are permitted without age verification. This is a non-negotiable rule at de99.

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One Person, One Account

Each person may hold only one account on de99. Creating multiple accounts is prohibited and may result in account termination.

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Fair Bonus Terms

All de99 bonus terms are straightforward and transparent. Wagering requirements, validity periods, and restrictions are clearly stated in plain English.

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Data Security

De99 keeps your personal and financial information under the highest level of protection. Selling or sharing data with third parties without authorization is strictly prohibited.

Fast Withdrawal Process

Withdrawal requests on de99 are typically processed within 5–15 minutes. If additional verification is required, processing may take slightly longer.

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Responsible Gaming

De99 always promotes responsible gaming. Tools including deposit limits and self-exclusion are available on the platform.

Quick Info
Subject Status
Minimum Age 18+
Multiple Accounts Prohibited
Mobile Banking/Nagad Approved
Bonus Cashout Conditional
Withdrawal Time 5–15 Minutes
Account Verification Required

Welcome to de99. These Terms & Conditions ("Agreement") form a legally binding contract between the de99 platform and you ("User"). By registering on de99, you confirm that you have read, understood, and agreed to these Terms & Conditions in full. de99 reserves the right to update these Terms & Conditions at any time — any changes will be announced on the platform.

Important: de99's services are intended for individuals aged 18 and above only. Account creation or use by minors is strictly prohibited.

1 General Provisions

De99 is an online gaming and betting platform built for users in Bangladesh. All services are delivered digitally, and the platform operates as an entertainment destination.

By using de99, you confirm that:

  • You are at least 18 years of age.
  • You are accessing de99's services voluntarily and at your own responsibility.
  • Online gaming is legally permitted in your location or under your circumstances.
  • You are not operating an account on behalf of another person.
  • You agree to fully comply with de99's Terms & Conditions.

de99 reserves the right to verify any user account at its discretion and at any time. Failure to submit the required documents during verification may result in a temporary account suspension.

2 Account Registration & Verification

Creating an account on de99 is completely free. You are required to provide accurate and complete information at the time of registration. If an account is opened using false information, de99 reserves the right to terminate that account and forfeit any funds held within it.

Information Required for Registration

  • Full Name (as per National ID)
  • Active Mobile Number
  • Date of Birth (for age verification)
  • A strong password

One Person, One Account Policy

Each individual may hold only one account on de99. If multiple accounts are found belonging to the same person, all accounts will be terminated and all associated winnings will be voided. If multiple accounts are created from the same household, de99 reserves the right to investigate.

Password Protection

Keep your de99 account password strictly confidential. Do not share it with anyone. If your password is compromised, contact de99 support immediately. de99 is not responsible for any losses resulting from password-related issues.

3 Deposit Regulations

Making a deposit on de99 is straightforward. You can deposit via Mobile Banking, Nagad, Rocket, or bank transfer. Certain deposit rules apply in accordance with de99's Terms & Conditions.

  • Minimum deposit amount: BDT 100.
  • All deposited funds must come from the user's own account.
  • Deposits from third-party accounts are strictly prohibited.
  • De99 never charges any additional fees on deposits.
  • De99 is not responsible for any fees charged by your payment provider.

All deposits on de99 are secured with SSL encryption. Your financial information is never stored or shared with third parties.

4 Withdrawal Guidelines

Withdrawing your winnings on de99 is simple and fast. However, certain conditions must be met in accordance with de99's Terms & Conditions.

Withdrawal Requirements

  • The account must be fully verified.
  • Withdrawals must be made using the same method as the original deposit.
  • Minimum withdrawal amount: BDT 300.
  • Wagering requirements must be met before withdrawing any bonus winnings.
  • De99 may conduct additional verification for suspicious transactions.

Withdrawal Processing Time

  • Mobile Banking & Nagad: typically 5–15 minutes.
  • Rocket: typically 15–30 minutes.
  • Bank Transfer: 1–3 business days.

If de99 identifies a transaction as unusual or suspicious, it reserves the right to temporarily hold the withdrawal and request additional documentation.

5 Bonus & Promotion Rules

De99's bonuses and promotions are a special benefit for users. However, specific rules apply to bonus usage in accordance with de99's Terms & Conditions.

Bonus Claim Rules

  • Each bonus offer has its own terms and conditions, clearly stated in English on the offer page.
  • Please read the relevant terms and conditions carefully before claiming any bonus.
  • Claiming the same bonus more than once is not permitted.
  • De99 bonuses can only be used on games within the de99 platform.

Wagering Requirement

Most bonuses come with a wagering requirement, meaning the bonus amount must be wagered a set number of times before withdrawal. For example, a 30x wagering requirement on a BDT 100 bonus means you must place a total of BDT 3,000 in bets before withdrawing.

Reasons for Bonus Cancellation

  • Attempting to claim bonuses using multiple accounts.
  • Violation of bonus terms and conditions.
  • Abnormal betting patterns that de99 considers to be intended for exploiting bonus benefits.

6 Gaming Rules

Every game on de99 is conducted fairly and transparently. All outcomes are determined by an internationally certified RNG (Random Number Generator) that cannot be manipulated in any way.

  • De99 reserves the right to modify game rules at any time.
  • Game results may be voided due to technical errors.
  • Exploiting software or system errors to gain an unfair advantage is strictly prohibited.
  • The dealer's decision in Live Casino games is final.
  • Minimum and maximum bet amounts may vary depending on the game.

7 Prohibited Activities

The following activities are strictly prohibited on the de99 platform. Violating these Terms & Conditions may result in permanent account closure.

  • Creating or managing multiple accounts.
  • Opening an account using a false identity or another person's information.
  • Using de99 for money laundering or any illegal financial transactions.
  • Using bots, automated software, or hacking tools.
  • Threatening or harassing other users.
  • Attempting unauthorized access to de99's systems.
  • Coordinated betting intended to exploit the bonus system.

In cases of suspicious activity, de99 reserves the right to notify the relevant authorities and take legal action.

8 Account Suspension & Closure

De99 may temporarily or permanently close any account for the following reasons:

  • Violation of terms and conditions.
  • In the case of suspicious or unusual transactions.
  • Failure to submit required verification documents.
  • At the user's own request.

Users may contact de99 Support at any time to request account closure. Any valid balance remaining before closure can be withdrawn, though bonus balances will be forfeited.

9 Privacy & Data Protection

De99 treats the protection of your personal information as its top priority. Your data is used strictly in accordance with de99's Terms & Conditions and Privacy Policy.

  • De99 never sells your personal information to third parties.
  • Your data is used solely for service improvement and legal compliance.
  • Your financial information is protected with SSL encryption.
  • De99 uses cookies — please review our Privacy Policy for details.

To read de99's full Privacy Policy Privacy Policy Page Visit us.

10 Responsible Gaming Policy

De99 believes gaming is entertainment — it should never be treated as a source of income or a solution to personal problems. Responsible gaming is an integral part of de99's Terms & Conditions.

User Protection Measures

  • Deposit Limit: You can set your own daily, weekly, or monthly deposit limits.
  • Self-Exclusion: You can temporarily suspend your account for a set period at any time.
  • Reality Check: Periodic reminders showing how long you have been playing.
  • Loss Limit: Automatic session termination once losses exceed a set amount.

If you or someone you know is struggling with a gaming addiction, please contact de99 support. de99 is always ready to provide responsible assistance. To learn more, Responsible Gaming Visit the page.

11 Legal Provisions & Liability

Any disputes related to de99's Terms & Conditions will be resolved under de99's designated governing law and jurisdiction. de99 is not liable for the following:

  • Loss of a game or bet due to internet disconnection.
  • Losses arising from issues with the user's own device.
  • Delays or errors caused by third-party payment providers.
  • Losses resulting from unauthorized access to the user's account credentials.

De99 reserves the right to modify or discontinue any part of its services, offers, or platform at any time without prior notice. If any provision of these Terms & Conditions is found to be invalid or unenforceable, the remaining provisions will continue in full force.

de99's Terms & Conditions are designed with user interests in mind. If anything is unclear, feel free to reach out to support.

12 Contact & Support

If you have any questions or complaints regarding de99's Terms & Conditions, our support team is always ready to help. de99's customer service team operates 7 days a week, 24 hours a day.

  • Live Chat: Instant support from any page on the de99 platform.
  • Email: [email protected] (responses are generally received within 1–3 hours).
  • FAQ: Frequently Asked Questions FAQ Page will be available.

De99 is committed to resolving all complaints promptly and fairly. Ensuring user satisfaction is always our goal.

Join de99 — Safe, Transparent, and Secure

Done reading de99's Terms & Conditions? Register now and claim your welcome bonus.

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